If you have any questions or concerns regarding any of the products we offer on this website you can email us at: firstname.lastname@example.org
Reed Novel Studies
206-1122 McKenzie St
Victoria BC, V8V 2W2
We appreciate any comments or suggestions you may have, and we will try to respond to your letters and emails as soon as we are able. You can also check us out at our parent website Reed Publications
for further information on some of the other products and resources that we offer.
Frequently Asked Questions
I Purchased a Novel Study and Didn't Get a Link!
Do You Send a Physical Copy of The Novel Study To My Mailing Address?
Upon the purchase of any of the items found on our website, you will be sent an email with a direct link to your file. Please keep in mind that the link can take up to ten minutes to send. If you ever delete or misplace your novel study, you can use the same link to download your file up to three times.
Do You Have a Multi-license Option Available For Your Novel Studies?
All of the products featured on our website are digital downloads, so you will not receive a physical copy upon purchase.
How Do I Know Your Website Is Secure To Purchase Digital Goods?
Yes! Email us so we can arrange a multi-license price for 50% off an individual novel study ($8.50 for the first copy, and $4.25 for each additional copy).
Do Your Novel Studies Meet The Requirements For My Country?
Our website has been officially certified with an SSL Certificate by our host, Lunarpages. This means that all purchases made on this website are safe and secure. You can find more information on SSL Certification by clicking on the following Wikipedia article.
Can I Help You Build Your Website, Or Buy Advertising Space?
Our novel studies meet a number of educational requirements, including links to the common core standards taught in the United States, as well as many of the educational requirements taught throughout Canada, Australia, New Zealand and the United Kingdom.
Can I Share Your Products With My Fellow Teachers/Educators?
While we do appreciate the offers for help with our website, we are not looking to hire anyone, or sell any advertising space in the near future. Any emails relating to these questions will be recognized as spam, and will generally not receive a response.
Do You Have A Shopping Cart Option Available For Purchasing Multiple Products?
Our novel studies are intended for a single classroom setting only. We also ask that you do not post any of our products on the internet (including school websites). However, feel free to continue using our products with every new school year. If you purchase one of our products, you are free to use it for life.
Do You Offer a Return Policy For Your Novel Studies?
Unfortunately we do not have a shopping cart feature on our website at this time. However, we do have a bulk purchase option available to our customers. All you need to do is send us an email (email@example.com) with a list of the novel studies you would like to purchase, and we will send you an invoice for the total amount. Once payment has been received, we will send you an email with the novel studies included.
Will You Be Doing a Novel Study For 'Insert Book Title Here'?
Unfortunately due to the fact that we sell instant digital goods, we do not offer a return policy for any of the items sold on this website.
Some of The Formatting For ______ Novel Study is Out of Place.
We love to hear suggestions for which novel studies we should provide to our customers in the future, so any suggestions you have will be taken into consideration. We are especially grateful to any teacher/educator who informs us of any new novels their school district will be adopting in the future.
One of The Links on Your Website is Broken!
If you happen to receive a novel study with an error in the formatting we would be happy to send you a new copy with the corrections.
Do You Own The Rights To Any of The Novels? (E.g. The Cay)
We appreciate any help you can give us when it comes to making this website better, please notify us immediately so we can fix the error.
I Noticed References To Christianity, Does That Mean Your Novel Studies Are Religious In Nature?
No. Reed Novel Studies does not own the rights to any of the books we showcase on our website. We simply write novel studies (study guides) in order to help you gain a better understanding of these great pieces of literature.
Reed Novel Studies is certainly run on Christian principles, but all of our novel studies are actually written for a secular market. However, several of our novel studies contain questions relating to religion due to their faith based plot-lines (Robinson Crusoe, The Swiss Family Robinson, and Jacob Have I Loved).